Volotea Airline Reviews: What You Need to Know Before Booking Your Flight

Volotea is a low-cost airline based in Spain that offers domestic and international flights to destinations across Europe. If you’re considering booking a flight with Volotea, it’s important to know what to expect in terms of pricing, amenities, and customer service. In this article, we’ll provide an in-depth review of Volotea airlines to help you make an informed decision about your travel plans.

Volotea airline is a European low-cost carrier that operates over 300 routes across 14 countries. In this article, we will provide a comprehensive review of Volotea airline, including its service quality, passenger experiences, flight options, and cost-effectiveness. This review will help potential passengers to make informed decisions regarding their travel plans and choose the best possible option for their needs.

The History of Volotea Airlines

Volotea airlines was founded in 2011 by Carlos Muñoz and Lázaro Ros, both former executives of Vueling Airlines. The airline’s goal was to provide affordable, direct flights to second-tier cities across Europe, where major airlines often didn’t offer service. The company began with a fleet of just two Boeing 717 aircraft and has since expanded to over 30 planes, serving more than 90 destinations in 15 countries.

The Fleet of Volotea Airlines

Volotea Airlines relies on Boeing 717-200, and Airbus A319 for its fleet. The company has a total of 39 aircraft, with an average age of 15 years. The Boeing 717-200 is a relatively small plane, with a seating capacity of 125 passengers, while the Airbus A319 can accommodate up to 156 passengers.

Volotea Airlines Pricing and Fees

One of the reasons why Volotea airlines stands out from other airlines is its pricing. The airline offers some of the cheapest flights in Europe, with prices starting at just €9. However, there are some additional fees that passengers should be aware of when booking with Volotea.

Volotea Airlines is a low-cost airline based in Spain that offers affordable flights to second-tier cities across Europe. While the airline may not offer luxury amenities or in-flight entertainment, it provides basic comforts such as food and beverages for purchase and accommodating baggage fees. With a good safety record and a range of ways to contact customer service representatives, including social media and email, Volotea Airlines may be a good option for budget-conscious travelers looking for direct flights to their desired destinations.

Baggage Fees

Volotea Airlines allows passengers to bring one carry-on bag and one personal item onboard for free. If you need to check a bag, fees start at €8 for a small bag and go up to €85 for a large bag. It’s important to note that fees for checked baggage vary depending on the route and time of year.

Seat Selection

Volotea Airlines offers passengers the option to select their seat for an additional fee. Prices start at €2 for a regular seat and go up to €16 for a seat with extra legroom. If you don’t select a seat, the airline will assign one to you for free.

Other Fees

Volotea Airlines charges additional fees for services such as priority boarding, in-flight meals, and travel insurance. It’s important to review the airline’s fee schedule before booking to avoid any surprises.

Volotea Airlines Amenities

Volotea Airlines is a budget airline, so don’t expect to find amenities like in-flight entertainment or luxury seating. However, the airline does offer some basic amenities to make your flight more comfortable.

Volotea Airlines is a low-cost airline that began in 2011, offering direct flights to second-tier European cities for affordable prices with a fleet of mostly Boeing 717-200 and Airbus A319 aircraft. The airline is known for its cheap flights, with fees for checked baggage and seat selection varying depending on the route and time of year. Volotea provides basic amenities such as snacks and drinks for purchase and a standard seat pitch of 29 inches while wearing COVID-19 masks is mandatory for passengers throughout their flight. The airline has mixed reviews related to customer service and cleanliness in specific airports.

Food and Beverages

Volotea Airlines offers a buy-on-board service, with a selection of snacks and drinks available for purchase during the flight. Prices are reasonable, with items like sandwiches and soft drinks starting at €3.


Unfortunately, Volotea Airlines does not offer in-flight Wi-Fi at this time.


Volotea Airlines offers a standard seat pitch of 29 inches, which is average for a budget airline. If you’re taller or require extra legroom, you can opt to pay for a seat with extra legroom.

Volotea Airlines Customer Service

Customer service is an important consideration when booking a flight, and Volotea Airlines receives mixed reviews in this area. While some passengers report positive experiences with the airline’s customer service, others have complained about long wait times and unhelpful staff.

Volotea Airlines is a low-cost airline based in Spain that offers affordable flights to second-tier cities across Europe. The airline operates a fleet of 39 aircraft, with an average age of 15 years, and offers basic amenities like food and beverages, but does not offer in-flight Wi-Fi. While the airline has some of the cheapest flights in Europe with prices starting at €9, passengers should be aware of additional fees for baggage, seat selection, and other services. Volotea Airlines receives mixed reviews for its customer service, but has a good safety record and has implemented safety measures during the COVID-19 pandemic.

Customer Service Contact Information

If you need to contact Volotea Airlines’ customer service, you can do so by phone, email, or social media. The airline’s website provides a list of contact numbers and email addresses for different countries and regions.

Complaints and Feedback

If you have a complaint or feedback about your experience with Volotea Airlines, you can submit it through the airline’s website. The company has a dedicated customer service team that works to address customer concerns.

Volotea Airlines Safety Record

Safety is a top priority for any airline, and Volotea Airlines has a good safety record. The airline has not been involved in any fatal accidents or incidents since its inception in 2011.

Safety Measures During COVID-19

Volotea Airlines has implemented several safety measures to protect passengers and staff during the COVID-19 pandemic. All passengers are required to wear masks onboard, and the airline has increased cleaning and disinfection procedures on its planes.

FAQs for Volotea Airline Reviews

What is Volotea airline and where is it based?

Volotea is a Spanish low-cost airline that was founded in 2011. The airline is based in Barcelona, Spain and operates a fleet of narrow-body Airbus planes. Volotea operates flights to over 90 destinations across Europe and has a focus on connecting small and mid-sized European cities.

How is Volotea’s safety record?

Volotea has a strong safety record, as the airline has not had any fatal accidents or incidents since it began operating. The airline is certified by the European Aviation Safety Agency (EASA), which sets rigorous safety standards for airlines operating in Europe. Additionally, Volotea maintains its aircraft in accordance with strict maintenance procedures and employs highly trained pilots and staff.

What are the services provided by Volotea during the flight?

Volotea is a budget airline, so it does not offer as many complimentary services as traditional carriers. However, passengers are provided with free on-board Wi-Fi and have the option to purchase food and drinks during their flight. The airline also allows passengers to bring one personal item and one carry-on bag onboard for free.

How can customers book a flight with Volotea?

Customers can book flights with Volotea through the airline’s official website or mobile app. During the booking process, passengers can select their preferred travel dates, destinations, and any additional services they may require, such as seat selection or additional baggage.

How do customers rate their experience with Volotea?

Overall, customers have had a positive experience with Volotea. Reviews praise the airline’s affordable fares and punctual service. Some customers have noted that the airline could improve its seat comfort and meal options. Customer service has also been a point of contention for some customers, with some reporting long wait times for telephone support.

What is Volotea’s cancellation and refund policy?

Volotea offers customers the flexibility to cancel their booking for a fee or receive a full refund if they cancel within 24 hours of booking. If customers cancel their flight outside of the 24-hour window, they may be subject to a cancellation fee. Additionally, customers may be able to modify their booking for a fee, depending on the fare class they purchased. Customers should review Volotea’s cancellation and refund policy before booking their flight.

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